FAQs
🛋️ Products and condition of furniture
At New Opportunities Furniture and Decoration we sell used furniture, vintage, restored, selected antiques and new furniture, with its own style and character.
Most of our furniture is vintage, restored, second hand or antiques. New furniture is clearly indicated on the product sheet.
The furniture is generally in very good condition.. Not being new, They may have small marks from use or the passage of time..
If you have doubts, Contact us before purchasing and we will send you additional photos and details.
Yeah, You can visit us in our physical store to see them in person.
For online purchases, we provide detailed photos and videos.
💳 Payments and prices
We accept cash and card payment in physical store.
In the online store the methods available during the purchase process are shown.
Yeah, all prices include applicable taxes, unless otherwise indicated.
🚚 Furniture shipping and delivery
Yeah, We deliver furniture to your home. Cost and delivery time depend on location and type of product..
Peninsular shipments: between 5 y 7 working days.
Local shipments: between 24 y 72 hours.
In local shipments it may include uploading and placement.
In peninsular shipments, Delivery is made palletized and at street level.
Delivery is made at the closest possible point to the address where the vehicle can access.
Yeah, In peninsular shipments it can be contracted as an additional service outside the standard rate..
If the recipient is not reachable, Return costs will be borne by the buyer..
You must notify us in advance if access is difficult. Delivery will be made to the closest possible point.
🔄 Exchanges and returns
No, we do not accept returns.
Before buying you can ask us for photos, videos and exact measurements.
If the furniture arrives damaged by transport, contact us immediately.
It is essential to notify the carrier if there is visible damage..
🛍️ Pick up in store
Yeah, We store the furniture free of charge for two weeks from the purchase.
Afterwards, a furniture storage cost will be applied.
Yeah, possible by appointment, even on the weekend.
🛠️ Furniture restoration
Yeah, we carry out custom furniture restoration.
To request a quote, send us photos, measurements and style references.
📞 Customer service and advice
You can contact us by web form, teléfono, WhatsApp or visit us in store.
Yeah, We help you choose the furniture and decoration that best suits your space.
🚛 Moving service
We carry out house moves and small transfers, including cargo, transportation and unloading.
Yeah, We carry out local removals and to other locations on the peninsula.
Yeah, This service can be included if requested in advance.
You can request a quote indicating origin, destination, volume, accesses and approximate date.
The budget is calculated according to the information provided. If conditions change, the price can be adjusted.
Yeah, as long as it is agreed in advance and included in the budget.



